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Returns

In order for us to handle RMA cases we must have a RMA number. You apply for this by filling out the documents below according to the following instructions. Important! Returns, service issues and repairs sent to us without a valid RMA number will be returned without action.

Returns NOTE! This procedure should not be used if the product is defective. Instead, follow the procedure under service issues and repairs.

  1. Download this Excel file, fill in the fields and send it to us at info@focusnordic.se
  2. You will then get it in return from us with further instructions.

Service and repairs

NOTE! You should only use this document for service matters to Focus Nordic

  1. Downlaod this document, fill out the form and send it to us at info@focusnordic.se
  2. You will then get it in return from us with further instructions.